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Sr. Copywriter

Job Title:

Sr. Copywriter


Arlington, VA




3-6 month

Job Description:

Sr. Copywriter


Work in a cross-channel environment

Collaborate with UX peers (visual designers, experience architects, researchers and prototypers) to create world-class customer experiences

Provide detail oriented-quality content for secure online/mobile banking interfaces, responsive websites, mobile apps, online lead/application forms, marketing pages and other cross-channel websites and user interfaces

Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct

Write a variety of digital content as needed, including on-screen instructional/directional copy, informational content and marketing pages, navigational elements, form field labels and messaging, error messages, contextual help messages, alert messages and FAQs

Update content logs, copy documents and other documentation systems

Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders



Job Requirements:

Bachelor's degree in English, Journalism, Communications or related field

·         7+ years of detail-oriented experience writing for websites, mobile apps, software, or other digital platforms

·         Strong interactive writing/editing skills (work samples required) Experience collaborating with large teams using outstanding communication skills

·         Experience successfully executing and balancing multiple tasks

·         Demonstrated ability to write clear, compelling content that adheres to style guidelines and is substantially error-free

·         Attention to detail, especially as it relates to complex customer interactions and compliance-mandated content

·         Ability to craft both conceptual copy for baseline standardization as well as long-form editorial copy

·         Experience working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing priorities

·         Ability to problem-solve and work independently when necessary

·         Expert in Microsoft Office

·         Must be local

·         Non-profit or cause-based experience preferred

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