Phases & Deliverables

Below are descriptions of how our methodology is realized for each of our IT Solutions areas of expertise:

 

Methodology graphic

 

For our ERP IT Solution expertise, we use our Starpoint Implementation Methodology (SIM) Process, which takes advantage of a platform’s architecture and tool sets. SIM integrates specific partner platform methodologies as applicable, including configuration and deployment procedures. SIM incorporates our multi-delivery options and is used and adjusted as appropriate for both implementations and upgrades.

 

SIM establishes clear client and Starpoint responsibilities for each project phase and deliverable.

 

Our SIM Phases

 

DISCOVER

Assess Phase:
This is an optional but recommended phase that produces a business case to help our clients evaluate application utilization according to current and future needs. A report is delivered with detailed scope, product features / function review, migration considerations, assumptions, and risks. The project strategic direction is set, including the initial project plan identifying resources and a cost estimate to go-forward.

 

DESIGN

Design Phase:
This phase is used to confirm the project strategy, including objectives and scope, and create specifications for the project. The SIM is used to conduct prototyping sessions to demonstrate best practices inherent with the application, acquaint users with the software, and produce a working prototype as a basis for the final solution. We also determine appropriate test cases, create detailed specifications, and update the detailed project plan.

 

IMPLEMENT

Develop Phase:
This phase is where we develop new and modified pages, menus, tables, reports, custom code, and security definitions. We construct data interfaces, load tables, perform data conversions, perform system testing, and develop user training.

 

DEPLOY

Deploy Phase:
This is the phase where we approve the system and move to production according to the design objectives. We finalize and test system acceptance criteria. Then, we conduct User Acceptance Testing (UAT), including new procedures, and obtain client approval for the system. We complete system documentation.

 

Support Phase:
During this phase we review the project and audit the solution. A full review of the solution’s success in meeting business goals is conducted, including operational performance. Ongoing support is provided as applicable.