Challenge

A global science-based health care company with many prescription, consumer and animal health products, Schering-Plough discovers, develops, manufactures and markets advanced drug therapies to meet important medical needs.

The company’s Compliance Division wanted to aggregate and improve dissemination of compliance information and regulations across its enterprise. The pharmaceutical industry has always worked within a government regulatory environment; however, much of the industry must adhere to increased regulation when they operate globally.

Solution

Starpoint performed a concise audit of all content and systems that would be integrated into Schering-Plough’s new compliance intranet, including training, tracking, and policy management applications. Working with Schering-Plough in a series of Joint Application Development sessions, Starpoint analyzed and created functional, business, and technical requirements for the site.  Administrators and users of the site include the compliance staff, compliance officer, and sales employees located in offices worldwide.

Starpoint implemented the site using a two-phase strategy with the first phase integrating current contents and systems and developing core functionality, including Compliance Event Reporting, a Best Practices Forum, eNewsletters, Calendar, Document Collaboration, and an Expertise Locator.

In phase two, Starpoint implemented advanced features including a comprehensive Knowledgebase with advanced search features, an Employee Spotlight Portlet, Reporting, and integration of the site with the Site Builder tool previously developed by Starpoint so non-technical users could easily update information on the site.